Starvo — Review management software that turns customers into 5-star Google reviews

Review management software helps local businesses manage customer feedback effectively. Businesses such as restaurants, cafés, hotels, salons, gyms, and clinics can use this software to collect customer ratings via a QR code scan, which are then routed differently based on the customer's satisfaction level. Happy customers are directed to leave a Google review, while unhappy customers are sent a private feedback mechanism. This allows business owners to address complaints promptly and maintain a positive online reputation. The software includes features like AI-assisted owner replies, email alerts for new reviews, role-based staff access, and support for multiple business locations. The software is designed to be straightforward, requiring zero training to use, and is built for solo and small-business owners. Industry-specific guides are available to help businesses optimize their use of the software. Business owners can start using the software for free and upgrade as needed, with no contracts or hidden fees. The different plans have varying limits on customer scans and review replies, and additional features such as customer sentiment analysis and API access are available in higher-tier plans. The founder, who is also the sole operator, is directly accessible for feedback and support. Setup is quick, taking just two minutes, and improvements can be seen within days.