Winback — recover churned subscribers automatically

Subscription businesses lose customers through failed payments and deliberate cancellations. WinbackFlow helps recover these lost customers by connecting to one Stripe account. It addresses both failed cards and cancellations, allowing businesses to understand the reasons behind customer churn and respond accordingly. When cards fail, the platform sends targeted emails with decline-aware copy to customers, while cancellations receive AI-written responses tailored to the specific reason for cancellation. The platform's features include always-on payment recovery for failed cards and cancellation monitoring that emails subscribers when changes are made. Businesses can see where every dollar is - recovered, in flight, or lost - through two dashboards. The platform provides AI-driven clustering of cancellation reasons and allows for one-tap updates for customers with expired cards. WinbackFlow is designed for various stages of subscription businesses, from early-stage SaaS finding their first cohort of paying customers to established businesses with significant recovery dollars at stake. It also caters to teams scaling past product-market fit and fighting both churn and failed payments. Pricing is based on a flat monthly fee tied to the business's monthly recurring revenue (MRR), with three tiers: Starter, Growth, and Scale, priced at $99, $299, and $699 respectively. There are no per-recovery charges, and the platform offers unlimited recovery volume. Businesses pay nothing until WinbackFlow delivers their first recovered customer, and they can cancel anytime in one click.